top of page

What People Say

Nick H

Residential Home Loan
with Nam Chau

"Nam and the team were absolutely fantastic! Really helpful in getting me through the home application process and constantly keeping me updated. Made the process a lot easier for me."

​

Jun '23

Google Review

Sagar K

Residential Home Loan
with Nam Chau

"Nam and his team were introduced to us by a family member and we are extremely glad they did. Since our first conversation Nam always tried to do what's best for us even if it meant that he would lose us as a client. The entire team's honesty, work ethics, incredible knowledge on everything related to property and processes of banks, and genuine concern for clients are the reasons we strongly recommend them. Doing anything in the property market can feel like going into a battle and you would be served well by Nam and his trusted Lieutenants - Charlie and Rosanna. We look forward to working with them in the future as well."

​

Jun '23

Google Review

Quan V

Residential Home Loan
with Nam Chau

"Nam and his team goes above and beyond to help his customers!"

​

May '23

Google Review

Jennifer

Residential Home Loan
with Nam Chau

"I highly recommend Nam and the team! He was professional and very dedicated to finding me the best loan based on my needs. As a first home buyer, it was a stressful process to navigate and Nam guided me every step of the way. Thank you!!"

​

Apr '23

Google Review

Luise R

Residential Home Loan
with Nam Chau

"Nam and his team at Ascot Mortgage group are the best! They look for the best deal to suit your circumstances and make everything really easy by utilising technology to save you looking for those statements and transactions! Nam is very prompt to get back to you if you have any queries and I highly recommend Ascot Mortgage to help you get the best deal on your home loan."

​

Feb '23

Google Review

Cindy P

Residential Home Loan
with Nam Chau

"Thank you Nam for the great service. Very friendly and professional, responded to all my questions in a timely manner."

​

Feb '23

Google Review

Kable C

Residential Home Loan
with Nam Chau

"Nam’s expertise is second to none! I couldn’t have secured what I did without him. His professionalism, efficiency & knowledge in the field is outstanding. I didn’t have to worry about a thing.
Thank you Nam & the team at Ascot Mortgage"

​

Feb '23

Google Review

Eddy

Residential Home Loan
with Nam Chau

"Nam made everything so much easier. Very professional and excellent communication quick reply. Very friendly to speak with and made it an enjoyable journey with Nam. Thank you ! A+"

​

Feb '23

Google Review

Harrison R

Residential Home Loan
with Nam Chau

"We just bought our first home with Nam and his team have made the whole process simple and easy to understand, answering any questions we had along the way. Very polite, quick to respond and gave regular updates as to how everything was progressing.

Thank you Nam and the team!"

​

Jan '23

Google Review

James H

Residential Home Loan
with Nam Chau

"As a first home buyer, Nam and the team assisted with making the home buying process streamlined and less daunting. Nam is always prompt and responsive to the many questions I had about the buying process.

I highly appreciate the support from Nam and his team and recommend him for anyone that is looking to get into buying their first home"

​

Nov '22

Google Review

Brian T

Residential Home Loan
with Nam Chau

"Was recommended Ascot Mortgage by a colleague who used their services. Nam and his team team assisted in my refinance and made the process seemless. Looking forward to future business!"

​

Nov '22

Google Review

Kimberly M

Residential Home Loan
with Nam Chau

"Nam and his team have been fantastic to work with and have made the process of buying my new apartment seamless! Nam is very efficient and always available to answer any questions and consistently provides updates throughout the whole journey. He’s very knowledgeable and professional, I would highly recommend!"

​

Sept '22

Google Review

Yudiman K

Residential Home Loan
with Nam Chau

"Great service from Nam, and his team! He walked me step by step through the process and nothing was ever a problem for him. He made the process easy, and I couldn’t of been happier with the service we received.

Thanks to Nam and his team, I am a satisfied first home buyer, and I look forward to using his expertise, and services again in the future!"

​

Sept '22

Google Review

Ann P

Residential Home Loan
with Nam Chau

"We have just bought our first home with Nam and his team have made the whole process so easy to go through. They were very friendly and made us feel like we were taken care of, getting us the best deal and providing the best service.

Thank you Nam and the team!"

​

Aug '22

Google Review

James L

Residential Home Loan
with Nam Chau

"Nam & Charlie are personable and highly competent. They gave us the confidence in our borrowing power to buy our home at auction.

Nam attended the auction of our previous home just because. This was a nice personal touch.

The pre-approval process and final settlement was easy and hassle-free.

We would highly recommend them to our friends and family."

​

Aug '22

Google Review

Jenny E

Residential Home Loan
with Nam Chau

"If I could give more than 5 stars I would. As a first home buyer I had a ton of questions and if they weren’t already preemptively answered in the in-depth information provided for first home buyers then Nam was more than happy to discuss! We felt so taken care of and the process was smooth from start to finish. It was a stress free experience because of the amazing team. I honestly couldn’t recommend Nam and the team at AMG more!"

​

July '22

Google Review

Cathy G

Residential Home Loan
with Nam Chau

"Nam and his team are amazing. From the beginning to end of the loan process they have always communicated what was happening and worked to get the best product for me. Can’t thank you enough."

​

June '22

Google Review

Amy B

Residential Home Loan
with Nam Chau

"Nam and the rest of the team made buying my first home so easy and less stressful than I expected. They were always so prompt at replying and keeping me in the loop with the whole process. As a first time home owner Nam went through all the steps and answered any questions I had and ensured I was informed before making any decisions. Would definitely recommend Ascot Mortgage ☺️"

​

June '22

Google Review

Daniel G

Residential Home Loan
with Nam Chau

"Nam was fantastic through our entire lending process. He is a complete professional with fantastic product knowledge and is always contactable to ensure the whole process goes smoothly. I have been working with Nam for several years now and I trust him completely. He and the team are personable, informed, and I would 100% recommend him to anyone looking for a trustworthy, approachable and professional mortgage broker."

​

June '22

Google Review

Adam S

Residential Home Loan
with Nam Chau

"With Nam's help, we were able to buy our dream home.

Nam was supportive every step of the wayand made the daunting process so much easier. 

Nam is incredibly responsive and provided us with the best advice to meet our needs.

I highly recommend Ascot Mortgage group to anyone who wants to take the stress out of buying."

​

May '22

Google Review

Thang L

Residential Home Loan
with Nam Chau

"Was a great first time going through Nam and the team at Ascot Mortgage Group , wasn’t sure if it’s possible to access any equity towards an investment property/refinance ..first response from Nam was “absolutely possible” this gives great hope and i was willing to see how it goes turns out it’s actually possible! :)

Great communication from start to finish
Hope to have repeat business in future, very professionalisms
Highly recommended"

​

May '22

Google Review

Aaron S

Residential Home Loan
with Nam Chau

"Nam and the team helped me to get the most out of my homeloan refinance. Not only was he professional, and relatable but he took away any feelings of uncertainty with the way he explained things and his communication. I will be working with Nam in the future for all my mortgage needs, and would highly recommend you to reach out if you need the best service around."

​

May '22

Google Review

Ralf M

Residential Home Loan
with Nam Chau

"Highly recommended Nam and his team, they were great. His process really took the pressure off. They were always available if we had questions and were so easy to deal with. We’re also much more confident that we ended up with the best deal possible for us.

Thanks again Nam!"

​

Mar '22

Google Review

Christian M

Residential Home Loan
with Nam Chau

"Nam and his team went above and beyond to help us. Their customer service is fantastic and they exceeded our expectations. Would highly recommend the team to anyone as they will look after you all the way through."

​

Mar '22

Google Review

Courtney L

Residential Home Loan
with Nam Chau

"Nam and the Team were extremely diligent & helpful when it came to refinancing our home loans. The professionalism was second to none and we were able to find a rate which suits our lifestyle. Ascot Mortgage Group made refinancing stress free as they were available at every step throughout this process. We would highly recommend reaching out to Nam and the Team if you want top notch service."

​

Mar '22

Google Review

Justin B.S

Residential Home Loan
with Nam Chau

"I recently purchased my first home with Nam’s help.
He made navigating the different grants and different lending options easy to understand for someone fresh to the property game.
Overall, getting into my first home ended up being much easier than anticipated and I have Nam to thank largely for that."

 

Mar '22

Google Review

Jayden H

Residential Home Loan
with Nam Chau

"Nam is an incredibly professional and reliable. He was very understanding of my situation and went step by step through the entire process for a first home owner.
It’s important to have someone you trust when taking this huge step and I’m very glad and grateful that I went with Nam.

Highly recommend"

 

Mar '22

Google Review

Mayank K

Residential Home Loan
with Nam Chau

"Nam has helped us in the process of refinancing our investment loan as well as with our new home loan. He is very focussed, responsive and easily approachable. He has good knowledge about the whole process and always provides a logical reason to any path we may choose. We contacted Nam a number of times with heaps of questions and he was always very professional and guided us really well throughout the process. I wouldn't hesitate to recommend him to any of my contacts."

 

Feb '22

Google Review

Elsa P

Residential Home Loan
with Nam Chau

"Purchasing a property can be difficult especially during the uncertainty of a pandemic.
Nam was fantastic in helping to navigate banks and the dynamic market to make the experience as simple as possible. He always took the time to respond and explain to my multitude of questions.
Highly recommend contacting Nam if you are considering a purchase."

​

Jan '22

Google Review

Gabrielle G

Residential Home Loan
with Nam Chau

"Nam was extremely helpful, responsive and knowledgeable when dealing with my new loan. Given I was a FHO and new to the loan process, along with the sometimes confusing banking terminology and general stressful process, Nam made it extremely easy. No question was to big or silly, thanks again for making the daunting process seamless and ensuring a great rate for my home loan! Would recommend Nam and the team at Ascot Mortgage Group!"

​

Jan '22

Google Review

Dimitrios G

Residential Home Loan
with Nam Chau

"I Couldn’t have had a better experience with Nam at Ascot Mortgage group. Nam Re-organised my finances in a professional manner and worked tirelessly to get this done. I would highly recommend using Ascot Mortgage Group for any type of home lending needs. With Nam you are always in the best hands."

​

Nov '21

Google Review

Cleo K

Residential Home Loan
with Nam Chau

"Nam really knows and understands the client he works with. We refinanced three properties and have saved thousands. Nam was professional and remained patient throughout each process. He was always there to assist with our queries, no matter how big or small. In the end we got the product which best suited our needs. We would definitely recommend him to family and friends, and will be using him again for our forever home."

​

Nov '21

Google Review

Bhavi M

Residential Home Loan
with Nam Chau

"Working with Nam was like working with a friend. He was there every step of the way for us, making the entire process stress-free and smooth.
Not only did he assist us with all the processes but also guided us on our million questions about different properties.
Definitely recommending Nam to all our friends and anyone who's looking for a mortgage advisor.
Thank you so much Nam!"

​

Oct '21

Google Review

Cathy N

Residential Home Loan
with Nam Chau

"Nam has been fantastic to deal with and made refinancing a breeze. His communication has been excellent with a super responsive service. No question was a silly question and Nam was able to provide us with numerous options that were suited to our needs. I would highly recommend Nam as he made the process very easy and stress free and we will absolutely be looking to him in the future. Thank you Nam!"

​

Sept '21

Google Review

Rachael C

Residential Home Loan
with Nam Chau

"As first home buyers, I could not recommend Nam enough to anyone who is looking for a broker. Nam not only had our best interest at heart but also went far and beyond to make things seamless for us, from selecting an estate, house & land package to applying for our home loan - he was with us every step of the day. Shout out to Ascot Mortgage Group for being so easy to deal with and professional in every aspect of our journey."

​

Sept '21

Google Review

Jessica F

Residential Home Loan
with Nam Chau

"Working with Nam and Ascot Mortgage group has been a breeze! They’ve made the purchase of my first home so easy, and have taken all the stress out of finding the best home loan for me.

I’ll be recommending Nam and the team to all of my friends and family looking to purchase a home or refinance, as the experience working with them has been phenomenal!"

​

Sept '21

Google Review

Herb G

Residential Home Loan
with Nam Chau

"I engaged Nam to help perform a refinance to obtain access to a better home loan and he delivered.
Nam is ever the professional who was able to guide me throughout the process by facilitating the brokering process and also by answering all inquiries that I as a person that lacks a finance background would have - his approach kept me at ease and was able to complete the refinance without issues.
I have every confidence that Nam treats all his clients with the same impressive manner as he showed to myself. I highly recommend his services and will definitely retain him on future major purchases requiring finance."

​

Aug '21

Google Review

Anna B
Residential Home Loan
with Nam Chau

"I can’t thank the Ascot mortgage group enough! Nam was amazing at helping me refinance my current home loan as well as helping me purchase my second property with success! He was very reliable, always had my best interests at heart and made the whole process very easy. Thank you again, I will definitely be using their services again in the near future."

​

Aug '21

Google Review

Sudip P

Residential Home Loan
with Nam Chau

"My experience with Nam for our home loan to buy our first property was fantastic. He is highly professional, knowledgeable and responsive. He helped us to get the best possible interest rate in the market. The thing that I liked the most about Nam is "his confidence".
We highly appreciate his support and highly recommend him for someone looking for an excellent and trustworthy mortgage broker."

​

Aug '21

Google Review

Emil D V

Residential Home Loan
with Nam Chau

"Nam did a fantastic job helping us find a new home loan with a lower rate. He was there every step of the way answering any question we had, no matter how simple. Can absolutely recommend his services and will be using him again in the future. Thanks for all your help!"

​

July '21

Google Review

Catalina F

Residential Home Loan
with Nam Chau

"Great working with Nam over the past couple of years both with refinancing and purchase of a new property. Thanks for your professionalism, excellent advice and great rates that you've been able to get for us, putting us in the best position possible."

​

July '21

Google Review

Vince V

Residential Home Loan
with Nam Chau

"Nam was able to assist me in purchasing my first home. Thank you for making my experience easy and stress free.
Highly recommend 👌👍"

​

June '21

Google Review

Ross W

Residential Home Loan
with Nam Chau

"Nam helped us through every step of the way with buying our first property. He helped us through selecting what to buy, then what to do at the auction, then got us across the line with the bank and a fantastic rate to boot. Highly recommended!"

​

June '21

Google Review

Lynda A

Residential Home Loan
with Nam Chau

"Nam was absolutely amazing! We were really unsure about the whole process as first home buyers, though he made every step really simple and easy to understand. He was really friendly and patient and made us feel really at ease.
We cannot recommend Nam enough!"

​

June '21

Google Review

Ashley C

Residential Home Loan
with Nam Chau

"Nam was quick to answer any questions or concerns we had before, during or after getting our mortgage approved. I would highly recommend him as he made the process very easy and stress free."

​

May '21

Google Review

Pine A

Residential Home Loan
with Nam Chau

"Dealing with Nam from Ascot Mortgage Group was a pleasant experience. Nam has all the patience in the world to answer as many questions as needed as I did call him a few times to many but he was always happy to answer every single question. If he couldn’t answer his phone he would always get back to me that very day. He has a great knowledge of his industry & is very confident in what he does & is a professional at his job.
I was recommended by a family member & I’m ever so grateful that he put me on to Nam. Not only has Nam helped me with my home but he also helped my son purchase his home too.
Extremely happy with all his services & I highly recommend him to future customers looking to getting a loan through Nam.
Thank you Nam"

​

May '21

Google Review

Beza G

Residential Home Loan
with Nam Chau

"If you are first home buyer and wants someone to make the buying experience easy and stress free then Nam is your guy. He is professional and easy to talk to at the same time. Always there to answer any questions I had and give helpful advice. Thank you Nam for everything. Highly recommend him."

​

May '21

Google Review

Felicia L

Residential Home Loan
with Nam Chau

"Highly recommend Ascot Mortgage Group! Nam answered our questions promptly and in a lay manner. He made getting a mortgage easy :)"

​

May '21

Google Review

Aaron M

Residential Home Loan
with Nam Chau

"Worked with Nam for the loans for our land and new build. Really professional and went the extra mile for us. As first home buyers, he really took us under his wing, and we have recommended him to two of our friends."

​

May '21

Google Review

Michael Z

Residential Home Loan
with Nam Chau

"Nam has been absolutely amazing, I could not fault him, Nam helped me more than I could have imagined, answered any questions I had and made the process of purchasing my first home super easy,
I highly recommend Nam he is amazing and will go above and beyond for his clients."

​

May '21

Google Review

James P

Residential Home Loan
with Nam Chau

"Nam was able to assist me and my wife with our second home loan and I could not of have had a better experience. Nam is professional, friendly, helpful and prompt in his replies. I have already recommended to Nam to friends and family! I would not hesitate to contact Nam again to assist me in the future.
Thank you once again Nam!"

​

April '21

Google Review

Jen N

​

Residential Home Loan

with Nam Chau

"Where do I even begin! Being a first home builder/buyer my partner and I were stressed about the whole process, we saw banks and brokers and no one supported us due to our deposit not being 20 percent until we met Nam. Nam had supported us through the whole process making it felt seem less to buy a house, he is professional and knowledgeable and most importantly genuine. He cared about us and supporting us in reaching our goal, he goes above and beyond what’s expected and keeps the communication line open, some may say it’s common sense but trust me, through so many bad experiences with a well known bank around communication Nam has set the bar. If you’re looking at building or buying, we would highly recommend Nam and his services. Thank you for making our dream come true."

​

January '21

Google Review

Joseph F

​

Residential Home Loan

with Nam Chau

"Nam took care of all our mortgage needs. Making the loan process extremely simple and easy. He is honest and takes his time to answer any questions you have (even outside standard working hours). He was reliable and professional, would reccomend to others. And I will be using Ascot Mortgage Group again in the future."

​

January '21

Google Review

Anthony V

Residential Home Loan
with Nam Chau

"I highly recommend Nam at Ascot Mortgage Group. Nam assisted my partner and I in securing a home loan and we couldn't have asked for a more stress free experience. Nam was professional and kept us informed during the whole process. In comparison to other brokers I have used, Nam has gone above and beyond in helping us obtain our new home."

​

January '21

Google Review

Leanne T

​

Residential Home Loan

with Nam Chau

"Highly recommend Ascot Mortgage Group. Nam made my first home buying experience less daunting and stress free. Nam was constantly in touch during the whole process of securing my home loan which was very reassuring to a first timer like me."

​

January '21

Google Review

Wendy P

​

Residential Home Loan

with Nam Chau

"Ascot Mortgage Group was very friendly and knowledgeable in home loans. They managed to find a really good rate, and made the process quick and easy. Thumbs up."

​

December '20

Google Review

Kable C

Residential Home Loan
with Nam Chau

"Being thrust into the buyers market mid pandemic was initially very overwhelming, and the added stress of having to shop for a loan suited to my circumstances was quickly proving to be a real burden. I had made several applications which to my dismay were either rejected or required me to obtain further documents which I didn’t possess.
After much disappointment my friends recommendation to use a broker (Nam from Ascot Mortgage) proved absolutely invaluable in the end as he was able to negotiate a deal I never would’ve imagined possibly given my situation at the time.
Thank you again Nam! There is absolutely no way I could have got this outcome without you!"

​

December '20

Google Review

Michal O

​

Residential Home Loan

with Nam Chau

"Having dealt with many different banks and mortgage brokers in the past, Nam and the team at Ascot are a breath of fresh air. From giving my wife and myself solid property advise to genuinely creating a variety of tailored options that best suited our situation. Highly recommended is an understatement."

​

November '20

Google Review

Warren S

​

Residential Home Loan

with Nam Chau

"Both my wife and I worked with Nam to refinance our loan on our rental property. Nam was very informative and supportive while undertaking this process. I would highly recommend Nam to assist you with your loan applications."

​

November '20

Google Review

Sang H

Residential Home Loan
with Nam Chau

"Nam was fantastic in helping us buy our family home. He was with us each step of the way through the home loan process. Highly recommend him to anyone that is looking to buy a property!"

​

November '20

Google Review

Ross T-A

​

Residential Home Loan

with Nam Chau

"BI was put onto Nam through a friend and I’m certainly glad they pointed me in the right direction! My partner and I have just purchased our first home and Nam took all the stress out of it. It was great to have his guidance and expertise considering we didn’t really know what we were doing. If anyone asks me for a broker I won’t think twice about passing on Nam’s details. Thanks again!"

​

November '20

Google Review

Anthony G

​

Residential Home Loan

with Nam Chau

"Very impressed with the level of knowledge and professionalism by Nam and team at Ascot. As a Buyers Advocate based in Melbourne I have no hesitation to recommend my clients to Nam as each time they are met with first class care and advice. Thank you Nam for helping my clients and building long lasting relationships."

​

November '20

Google Review

Kara S

Residential Home Loan
with Nam Chau

"Nam has honestly been amazing. He is on speed dial every time I change my mind he makes it work.
I have refinanced, sold and now onto the next house and he keeps up, even when I can’t!
Thank you Nam for everything you’ve done and continue to do!"

​

October '20

Google Review

Craig M​

​

Residential Home Loan

with Nam Chau

"We recently purchased a property through Nam and we could not have asked for a better and more willing broker! Outstanding service, and knew exactly how to deal with all the obstacles involved in getting a home loan. Thank you so much. You have just landed us a dream home."

​

October '20

Facebook Review

Sarah N

​

Residential Home Loan

with Nam Chau

"I was looking for a house for almost 3 years. I used the services of a number of mortgage brokers which I wasn’t happy with at all. Nam was recommended to me by a friend when my previous broker refused to renew my preapproval. 

Nam has been incredibly thorough, patient, professional, fast and above all very approachable. There were days that I contacted Nam with a random question after hours or on the weekend and he never hesitate to answer my questions. Without a fail every single time he explained all my loan options then emailed me a summary in case I needed to review them later. 

He made the whole process of buying a house so much easier. I am so thankful to Nam for all his patience and hard work towards helping me buy a house. I honestly cannot recommend him enough. I will definitely use his services for future refinancing. Thank you Nam! You have been AMAZING!"

​

October '20

Facebook Review

Benn D

Residential Home Loan
with Nam Chau

"Nam has provided great assistance in the securing of my loan and continues to do so throughout the stages of development. These are fields I know very little about, but his great communication and prompt responses to all my queries have made this an easy-going process. I highly recommend him to anyone!"

​

October '20

Google Review

Kally P

​

Residential Home Loan

with Nam Chau

"Nam at Ascot Mortgage Group made the whole process from the first informal chat all the way through to settlement extremely smooth. Nam’s advice through email and phone calls was efficient and to the point, giving us clear information and direction on actions to be taken. Nam answered all question promptly and nothing seemed too much trouble, even after settlement when we had questions about the various charges in the settlement process.
Thank you so much for your excellent help and guidance, and we will definitely come back to you when we purchase our next property!"

​

October '20

Google Review

L P

​

Residential Home Loan

with Nam Chau

"Nam was fantastic through the entire process. He communicated with us constantly and helped us to understand the whole process and all of our options. He's always there to answer any and all of our questions. If you are looking for a broker, look no further."

​

October '20

Google Review

D T

Residential Home Loan
with Nam Chau

"I was a little reluctant to use a mortgage broker initially because I wasn’t sure if I could get a better deal than by going to the banks directly. However, Nam was personally recommended by a colleague and I’m very thankful that I used him.
Not only did he get a much better rate than I had managed to myself, but it was a credit to his experience that he had prepared for all eventualities and organised an alternative lender all lined up and ready to go when the first one unexpectedly pulled out, despite pre approval.
He’s trustworthy and works hard for his clients. I now have no hesitation in recommending him to my friends and colleagues.
10/10 would recommend!."

​

August '20

Google Review

Aaron T

Residential Home Loan
with Nam Chau

"Nam has been amazing through the entire process of the refinance and new loan. He was prompt and very detailed with his next steps. He worked to my schedule and has great communication and work ethics.
He even took it upon himself to fix issues created by the banks so I wouldn't need to call them. A+ service and highly recommend. We will be back for the next ones for sure!
Thanks again Nam!
Cheers,
Aaron"

​

August '20

Google Review

Lauren V

​

Residential Home Loan

with Nam ChauL

"Nam recently assisted my husband and I with purchasing our first home and was amazing. I originally reached out with just a few questions, assuming that we would not yet be able to go ahead but Nam straight away did some research in to what different banks and lenders would be willing to lend to us with our current situation. I am a nightmare customer, type-a control freak stress head and Nam took all these traits in stride and kept me in the loop each step of the way which is what I needed. I will definitely be coming back to Nam for future purchases or refinances. Highly recommended."

​

August '20

Google Review

Marco P

​

Residential Home Loan

with Nam ChauL

"After completing multiple deals with Nam from Ascot Mortgage Group we would definitely continue using him and also recommend him to others. His knowledge about finance is second to none."

​

August '20

Google Review

Anna A

​

Residential Home Loan

with Nam Chau

"Extremely happy client! 
Nam was fantastic to work with, he always made you feel comfortable and had my best interests at heart. He made refinancing my home a breeze and was available any time. He was very prompt with no delays. 
I will definitely be using his expertise in the future."

​

July '20

Facebook Review

Loretta P

​

Residential Home Loan

with Nam ChauL

"We used the services of Ascot Mortgage Group recently to refinance a home loan. Starting the process was daunting for me.. However, from our first face to face meeting with Nam, dealing with communication style changes due to covid-19 and also when dealing directly with the banks our process was seamless. Nam’s communication style is relaxed and reassuring. Would definitely utilise his services again in the future. Highly recommended. A++. 🤗"

​

July '20

Google Review

Nisa E

​

Residential Home Loan

with Nam Chau

"I don’t know where to start? What I can say is, I don’t believe I could have secured my loan without Nam. He went above and beyond to assist me and in tough times; like these during COVID-19. I didn’t even think securing a loan; for a first time home buyer mid pandemic, could be possible?
Nam is a professional, punctual and gets the job done. I am very impressed, as well as overly satisfied with Nam’s service.
I am excited for what the future may bring and will be recommending Nam to my family and friends, as well as working again with him in the future."

​

July '20

Google Review

Thomas L

​

Residential Home Loan

with Nam Chau

"Highly professional service. Nam's expertise made for a smooth and efficient application process. Will definitely be utilising his services again."

​

July '20

Google Review

Eva D​

Residential Home Loan

with Nam Chau

"Nam was excellent from the first minute I sent my enquiry, to the day of settlement, to even after settlement (still in contact ensuring I was completely happy). Nam was flexible in contact options: from messenger, to email, to over the phone, and of course offered in-person too. I felt really looked after from beginning to end. I had an absolutely shocking experience with a broker from Aussie and just so happened to see a facebook post by Nam, which triggered me to at least ask the question. Nam was extremely responsive, informative, not to mention empathetic to my situation. He made the entire process of purchasing my first home stress-free. It was honestly smooth sailing with him and it couldn't have gone any better. I want to say thank you from the bottom of my heart, Nam! I will definitely be recommending him to family and friends in the future."

​

May '20

Google Review

Dat T

​

Residential Home Loan

with Nam Chau

"Nam was highly professional and gave us top quality service and ensured we felt confident and informative throughout the entire process all the way to the end. Nam was prompt and always responded to our inquiry in a timely manner. The end result has definitely improved our financial situation significantly. We have recommended Nam to other family members."

​

May '20

Facebook Review

Ben L

​

Residential Home Loan

with Nam Chau

"Nam is the best in the business! His personalised service to each client no matter your situation is the reason why I have dealt with him continuously. His communication with me was excellent and helping me to explain everything with my refinancing has made the process so much easier. I recommend no one better!"

​

April '20

Facebook Review

Daniel J

​

Residential Home Loan

with Nam ChauL

"Nam was fantastic throughout our home loan refinancing. He is a complete professional with fantastic product knowledge and is always contactable to ensure the whole process goes smoothly. I would 100% recommend him to anyone looking for a trustworthy, approachable and professional mortgage broker."

​

March '20

Facebook Review

Tim W

​

Residential Home Loan

with Nam Chau

"Nam is an absolute master of his art. I've known Nam for a lot longer than this business has been around and he continuously evolves and expands his knowledge and expertise to current market trends to assist. Most recently he assisted me with a refinance which has saved me several thousand over a very short period. Nothing but praise for Nam and the team!"

​

May '20

Google Review

Daniel G

​

Residential Home Loan

with Nam Chau

"Nam was fantastic throughout our home loan refinancing. He is a complete professional with fantastic product knowledge and is always contactable to ensure the whole process goes smoothly. I would 100% recommend him to anyone looking for a trustworthy, approachable and professional mortgage broker."

​

March '20

Google Review

Craig L

​

Residential Home Loan

with Nam ChauL

"My background is financial services and I have taken out more mortgages than I care to remember. My experience has taught me to enter the process prepared for frustration and headaches, it’s just the way it is. Not this time. Nam was proactive, professional and completely transparent. Not once did I need to initiate contact. From start to finish there was zero stress, zero!"

​

February '20

Google Review

Frank M

​

Residential Home Loan

with Nam Chau

"Nam was very professional, quick and prompt in helping us refinance to a great rate. Thanks Nam. Highly recommend."

​

March '20

Google Review

Amber W & Jesse N

​

Residential Home Loan

with Nam Chau

"Nam was incredible from start to finish. Extremely helpful, prompt and efficient. Cannot recommend him enough!! "

​

February '20

Google Review

​

​

Boo R

​

Residential Home Loan

with Nam Chau

"This was all new to me and pretty overwhelming. Part of the problem was that everyone wanted to give me advice! Long story short, a friend recommended Nam, I took a chance and went with him and could not have been happier. He met me at work and over a coffee talked through all of my options, no pressure, no bias, it was all about what would be best for me. Once we had agreed on my loan, Nam literally took care of everything. I sent all of my paperwork to him by email and he kept me regularly updated by phone & sms. The next time we met over coffee was to sign the contract! All I can say is, the whole process was easy and the entire time I felt like I was dealing with someone I could trust."

​

February '20

Google Review

Samrah AS

​

Residential Home Loan

with Nam Chau

"Nam is the most genuine and efficient broker there can be. I have dealt with many in the past so I can tell you he is the best in this business. He made the process so seamless for my parents refinance even though it was a complex case. I highly recommend Nam and will be using him in the future."

​

March '20

Facebook Review

David M

​

Residential Home Loan

with Nam Chau

"I saw Nam a couple of weeks ago as I had put a deposit down for a block of land prior to title. Nam showed me the ins and outs, what I needed to have by the date and how it would be done. He was very transparent with the information he provided me as I have zero expertise in this area. He put me at ease and set a plan to ensure I would get the best loan possible. The experience had taken weight off my shoulders & I could not recommend a better broker."

​

January '20

Google Review

Bernadette L

​

Residential Home Loan

with Nam Chau

"Fantastic lender great ethics, loved how he is so involved with the community and how he goes above and beyond for his clients 
Love your work Nam."

Steve V

​

Residential Home Loan

with Nam Chau

"Very thankful for Nam’s professional, responsive and honest assistance with the applying of a new home loan process from beginning to end. He made himself available to me via any method of my choice - email, business phone or mobile phone, which I appreciated and took advantage of."

​

January '20

Google Review

Nik S

​

Residential Home Loan

with Nam Chau

"Thanks Nam for all your help and continuing help. Nam makes the whole process very easy and takes away all the hard work. He will continue to provide the same service even after your loan has started. I don’t speak to the banks anymore, Nam takes care of it all. Highly recommended."

​

January '20

Google Review

Dom C

​

Residential Home Loan

with Nam Chau

"Nam is a fantastic broker that made refinancing a breeze. Excellent communication and with an outstanding service. Highly recommended! ⭐️⭐️⭐️⭐️⭐️"

​

September '19

Facebook Review

Hai N​

​

Residential Home Loan

with Nam Chau

"My professional relationship with Nam started when he approached me and asked if I had ever considered refinancing my mortgage. At this point I had never considered refinancing and saw no value in doing so. I expressed to Nam my lack of knowledge on the matter, and he invited me to coffee nearby his office. My wife and I accepted his invitation with little to no expectations. 

At our first coffee meeting Nam went over all the benefits of refinancing, and offered to look into potential refinance options based on our mortgage details. We agreed to provide him basic information to allow him to provide options. Nam found options promptly and offered his recommendation. He did not push us into a decision, and was very patient with us taking our time to do our own research and to discuss. We found Nam to have found us the best option for our circumstance, and furthermore he pushed hard to lower the interest rate further due to upcoming drops in bank interest rates. 

After deciding to go ahead with the process, Nam did all the work behind the scenes. We just needed to provide him with proof of documents, meet up for a second and third time to sign some documents, and then within the month we were saving money without once dealing with the banks directly or filling out complicated forms. Super easy, too easy in fact!

Nam remained positive throughout the process, kept open communication, with excellent customer service and support, expert knowledge, and a passion to help us achieve a great deal. To top it off, Nam sent us a lovely gift to welcome our newborn child post refinancing. A truly genuine person. 

Thank you Nam for everything. You really have helped us in more ways than one."

​

January '20

Google Review

Nilesh R

​

Residential Home Loan

with Nam Chau

"Highly professional Lender especially with complex lending. Highly recommended."

​

March '19

Facebook Review

Catherine C

​

Residential Home Loan

with Nam Chau

"Nam helped us refinance and consolidate our debts. He was helpful, responsive and patient through out the whole process. I have referred friends to him and I know they have also recommend his services to their friends!"

Lindsay WR​

​

Residential Home Loan

with Nam Chau

"Knowledgable and conscientious. An experienced leader in mortgage finance."

​

March '20

Facebook Review

Nicole B

​

Residential Home Loan

with Nam Chau

"Nam was very helpful and easy to deal with. Very knowledgable and helped me get a better- and the best- interest rate on my home loan! Saving me thousands of dollars a year. He's also just a great, lovely, patient person, who explained every step of the process and kept me updated every step of the way. I would highly recommend! He went out of his way to help me and met with me around my busy schedule. Thankyou so much Nam and CKMG!"

​

July '19

Facebook Review

​

bottom of page