OUR DIFFERENCE
OUR DIFFERENCE
Benn D
Residential Home Loan
with Nam Chau
"Nam has provided great assistance in the securing of my loan and continues to do so throughout the stages of development. These are fields I know very little about, but his great communication and prompt responses to all my queries have made this an easy-going process. I highly recommend him to anyone!"
October '20
Google Review
Kally P
Residential Home Loan
with Nam Chau
"Nam at Ascot Mortgage Group made the whole process from the first informal chat all the way through to settlement extremely smooth. Nam’s advice through email and phone calls was efficient and to the point, giving us clear information and direction on actions to be taken. Nam answered all question promptly and nothing seemed too much trouble, even after settlement when we had questions about the various charges in the settlement process.
Thank you so much for your excellent help and guidance, and we will definitely come back to you when we purchase our next property!"
October '20
Google Review
L P
Residential Home Loan
with Nam Chau
"Nam was fantastic through the entire process. He communicated with us constantly and helped us to understand the whole process and all of our options. He's always there to answer any and all of our questions. If you are looking for a broker, look no further."
October '20
Google Review
Our Process
Our Process
What can you expect when you meet with your mortgage broker?
At CKMG, we are here to make the process of finding your new home loan as simple and straightforward as possible. We help by comparing home loans, explaining and assisting with the overall process and negotiating rates on your behalf. We do not charge you a direct service fee, so our service to you is free!
What can you expect when you meet with your mortgage broker?
At CKMG, we are here to make the process of finding your new home loan as simple and straightforward as possible. We help by comparing home loans, explaining and assisting with the overall process and negotiating rates on your behalf. We do not charge you a direct service fee, so our service to you is free!
Meet & Greet
Location of your choice – our office, your favourite café or the comfort of your home.
Meet & Greet
Location of your choice – our office, your favourite café or the comfort of your home.
Needs Analysis
Understand your financial goals and options - Calculate your borrowing power and equity position.
Needs Analysis
Understand your financial goals and options - Calculate your borrowing power and equity position.
Proposal
Compare hundreds of home loans to find the right deal for you and present you with the most appropriate option.
Proposal
Compare hundreds of home loans to find the right deal for you and present you with the most appropriate option.
Next Steps
Lodging your application – your mortgage partners are available at all times to answer any questions you may have, so you’ll never feel alone!
Next Steps
Lodging your application – your mortgage partners are available at all times to answer any questions you may have, so you’ll never feel alone!
Ascot Mortgage Group are all about community.
So supporting our local clubs is one way we can help grow and strengthen our community. If you'd like to become a partner, please contact us at nam@ascotmortgage.com.au
WE
KNOW
HOME
LOANS.
WHAT PEOPLE SAY
"Nam and his team at Ascot Mortgage were incredibly helpful in navigating the process of buying our first home. They were professional, friendly, approachable, and communicated exceptionally from the moment we engaged with them. Any questions and concerns we had were patiently heard and resolved immediately.
The additional Ascot Acquire negotiation and insight service was also excellent. Nam provided honest and valuable feedback, as well as useful information to assist us in finding the right property for us.
Post-settlement the team has maintained contact and we look forward to continuing to work with them going forward.
We highly recommend Nam and his team for anyone looking for a broker that will take care of them."
Adam W
Residential Home Loan
Google Review - November '25
RELATIONSHIP
GOALS
Ours, is a relationship that goes the distance. We're here for the long run.
Getting your home loan is the first stage in our relationship, helping you manage the loan is a commitment for life!
What we do post settlement sets us apart from the rest.
We will:
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Review your loan every 3 months with your current bank on your behalf.
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Negotiate for a lower rate without you speaking to the bank.
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Assist with service-related enquiries.
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Complete a full annual review with you to better understand your financial and home loan goals.
100%
FEE-FREE
SERVICE
Our service is completely free, from your first inquiry to settlement—and beyond. We never charge you a fee. Our commitment doesn’t end at settlement; we’ll continue to help you manage your home loan at no cost, ensuring you stay on track for the long term.
